Customer & Field Care

Excelsior Integrated’s 24/7 online and call center service representatives are standing by to handle questions and inquiries from our clients’ customers and field personnel. Excelsior Integrated account representatives are well trained in our clients’ brands and can assist with specialized programs targeting consumers, sales personnel, distributors, retailers and marketing teams.

Excelsior Integrated provides:

  • 800#, IVR, email and chat support
  • Order placement, tracking and problem resolution assistance
  • First hand knowledge of client products and process.